At Cobaby, we need you to be absolutely happy together along with your purchase. If for any cause you aren't happy, we have a clean and easy go-back and refund policy. Please examine the subsequent recommendations for beginning a go-back or refund.

1. Return Eligibility

You can go back for gadgets for a complete refund or alternate under the following conditions:

• Items need to be put back inside 7 days of the acquisition date.
  
• Items need to be in their unique condition, unworn, and with all tags attached.
  
• Please maintain your receipt or evidence of purchase.
  

2. How to Initiate a Return

To provoke a go back, please comply with those steps:

• Contact Us: Email our customer service group at support@cobaby.store together along with your order variety and cause for the go-back.
  
• Return Authorization: Our group will provide you with a return authorization (RA) variety and, in addition, commands for the go-back technique.
  
• Pack the Item: Carefully pack the object you desire to go back, inclusive of any unique packaging, tags, and paperwork.
  
• Shipping the Item: Send the object back to us using the go-back code furnished inside the RA commands. Please be aware that you are chargeable for the delivery prices of returns except when the go-back is because of a blunder on our part.
  

3. Refund Process

Once we obtain your lower back object, we are able to look at it and process your refund inside 5-7 enterprise days. Refunds might be issued due to the unique price technique used in the course of purchase. Please permit extra time for your financial institution or credit card issuer to process the refund.

4. Window Return

Product conditions: The product must be intact, unused, not washed or damaged, and retain the original packaging and labels.

Valid reasons for return:

• The product has a manufacturer defect.
• Wrong model, size, or color compared to the order.
• The customer chooses the wrong size and wants to exchange it for another size (applicable only once and subject to stock availability).

Shipping costs:

• If the fault is on Bonbaby's part, we will cover all shipping costs.
• If you change due to personal needs (e.g., choosing the wrong size), you will be responsible for the return shipping fee.

5. Return and Refund Scenarios

5.1. Defective or Damaged Items

If you obtain a faulty or broken object, please contact us inside forty-eight hours of receiving the product. We will set up an alternative or a refund. You will now no longer be chargeable for going back delivery prices on this case.

5.2. Wrong Item Received

If you obtain the incorrect object, please notify us inside 48 hours of receipt. We will ship you the appropriate object and cover the go-back delivery for the wrong object.

5.3. Items Not Received

If your order has now no longer arrived in the predicted transport timeframe, please touch us immediately. We will look into the difficulty and set up an alternative or refund as needed.

5.4. Order Cancellations

If you desire to cancel your order, please contact us as quickly as possible. If the order has now no longer been processed, we are able to cancel it and obtain a complete refund. If the order has already been shipped, you may want to comply with the go-back technique mentioned above.

6. Exchanges

Currently, we do not offer direct exchanges. If you would like an awesome period or style, please cross lower back to the precise item for cash lower back and discover a state-of-the-art order for the popular item.

7. Final Sale Items

Please be conscious that each final sale of devices is non-returnable and non-refundable.

8. Contact Us

If you've got any questions or want help with a go-back or refund, please touch us at:

Cobaby

Email: support@cobaby.store

Thank you for choosing Cobaby! We respect your employer and are right here to help in making sure of your satisfaction.